DELIVERY POLICY & CHARGES
In-stock : Delivery usually take about 5-10 working days.
Pre-order : Delivery usually take about 15-30 working days.
It will be send out by our company own transport or local service provider eg: GDEX or SKYNET.
RETURN & REFUND POLICY
The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Roc Global Sdn Bhd will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 5 working days after the confirmation.
Please return your purchase to the following address:
ROC GLOBAL SDN BHD
No. 46-3, Jalan Kasuarina 6,
41200 Klang, Selangor.
Please contact us at 012-213 8976 if you have any questions or doubts.